Seeking

Work helping people with substance abuse and mental illness in different aspects of their lives. Give them hope and support for a brighter day.

Strengths

* Punctual
* Multi-tasker
* Problem solver
* Motivator

Work/Volunteer History

October 2017 - Present
Holy Cross Church - Lansing, Michigan
Client & Office Support
- Started working in the kitchen and moved my way up to office work.
Current duties include:
- Answering phone calls
- Client support
- Data entry
- Mail sorting

May 2002 - November 2011
Advantex Extermination - Cedar Hills, Texas
Office/Call Center Supervisor
- Administered and delegated office responsibilities
- Trained new employees
- Managed a unit of 15 employees

March 1991 - August 2001
CJ's Home Improvement - Detroit, MI
- Managed call center
- Developed and implemented marketing strategies that increased business by 25%
- Trained, monitored and did performance reviews for employees

1985 - 1990
Alderman Ford - Indianapolis, Indiana
Sales & Leasing Consultant
- Maintained an 85% lease retention
- Generated auto sales, new & used
- Performed high quality customer service

Education/Training History

2020
National Alliance of Mental Illness - Peer to Peer Education Course
Certificate of Achievement

2020
Wellness Inx - CCAR Recovery Coach Academy
Certificate of Completion

1982 - 1986
Maygrove College - Detroit, MI
Bachelor's of Arts - Business Education
Minor in Human Ecology

Specific Accommodations

Work in a medium to slow pace environment, demonstrate responsibilities

Transportation Needs

Relies on public transportation