Digital Management Inc

Connected Services Feature OwnerJob ID 2020-19741 Category System Engineering Location US-MI-Auburn Hills About DMIDMI (Digital Management, LLC.), the world’s first end-to-end mobility company, combines all the skills and services necessary to deliver mobile enterprise solutions. Built to reinvent business through mobility, DMI has expertise in mobile strategy, UX, web, and app development, omni-channel commerce, brand and marketing, IoT and big data analytics, and secure device and app management. The company’s unique, integrated approach to mobility has resulted in dramatic growth as well as an expanding client base, which includes hundreds of Fortune 1000 commercial clients and all fifteen U.S. Federal Departments. DMI is headquartered in Bethesda, MD, with satellite offices around the world. The company was named one of the 2018 Top Workplaces in the Washington, DC area by The Washington Post and received Inc. Magazine’s Hire Power Award as one of the top 100 Private Job Creators in the US. Additional information is available at and on LinkedIn, Twitter, Facebook, and Instagram. About the OpportunityDMI (Digital Management, LLC.) is looking for a Connected Services Feature Owner to support our client. The Connected Vehicle Team is revolutionizing the vehicle ownership experience through the invention of software products delivered to customers through a variety of digital touchpoints including mobile apps, websites, and in-vehicle infotainment systems. The Connected Services Feature Owner responsibilities include but not limited to:Duties and Responsibilities:• Collaborate with internal and external stakeholders to recognize feature opportunities and develop the vision, functional objectives, epic user stories, logical architectures, and UX/UI concepts thatmeet the needs.• Lead feature definition end-to-end across all customer interaction channels (i.e. in-vehicle, call center, mobile app and web) that meet the product vision and objectives. Prioritize requirements fordownstream teams to support iterative development and minimal viable product (MVP) definition.• Ensure feature definitions provide robust customer experiences and flexibility to support multiple regions and future product evolution.• Work with customer channel and system component owners to ensure feature is delivered in a way that meets feature objectives and has a consistent cross-channel experience.• Represent the feature to product development teams throughout the product development lifecycle to ensure resulting product meets the feature vision and objectives.• Communicates status, risks and escalations to the leadership team.• Monitor and communicate in market feature performance and lead resolution for production issues.• Create and maintain communications regarding vision and progress like a feature roadmap and release plan.• Create contractual project related documentation like a requirements specification or statement of work.Qualifications• Bachelors/Master’s degree Electrical, Computer, Information Technology or equivalent.• 3+ years’ experience in a product definition or systems engineering role for software-based consumer products.• Strong leadership and technical skills to lead cross-functional teams and align stakeholders.• Technical skills including:• Understanding software systems and products• Ability to review designs and ensure they meet best practices• Experience testing or verifying software meets acceptance criteria• The desire to be part of, and contribute to, a team with a proven ability to work cross-functionally with designers, coders, integrators and business teams.• Strong relationship-building skills including the ability to relate constructively to all levels of an organization.• Ability to multitask and prioritize projects and tasks judiciously.• Strong listening, written, and oral communication skills.• Ability to articulate ideas to both technical and non-technical addressees.• Ambition and the ability to be self-directed.• Excellent organizational and communication skills.Preferred Requirements:• Master of Science in Electrical, Computer, Information Technology or equivalent• Experience with automotive connected vehicle, Internet-of-Things, vehicle infotainment products, mobile apps and/or customer web portals.• Experience reading/writing requirements using DOORs.• Experience in a Scrum Product Owner or similar role in an agile environment.• Experience using Atlassian Jira Agile ( (• Experience modeling business or software processes using BPMN constructs.• Experience capturing and managing software requirements as User Stories.• Experience facilitating backlog refinement.• Experience delivering a product used globally (multilingual and localized).• Experience creating release notes, user documentation, and/or training materials.• Experience writing a requirements specification or statement of work.Location: Auburn Hills, MIWorking at DMIDMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:Community – Blood... For full info follow application link.The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.



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